Effective Date: 09/09/2024
Welcome to The Policy Ride mobile application and mobile site. We are committed to safeguarding your privacy and ensuring that your personal information is protected when you use our mobile services. This Mobile Privacy Policy outlines how we collect, use, and protect your information through our mobile app and mobile-optimized website. By using our mobile services, you agree to the practices described in this policy.
1. Information We Collect
1.1. Personal Information:
We may collect personal information that you provide directly, including but not limited to:
- Account Information: Your name, email address, phone number, and other contact details.
- Profile Information: Any additional information you choose to provide in your user profile, such as preferences and settings.
1.2. Device Information:
We collect information about the device you use to access our mobile services, including:
- Device Type and Model: Information about the type and model of your device.
- Operating System: Details about the mobile operating system (e.g., iOS, Android) and its version.
- Unique Device Identifiers: Unique IDs associated with your device, such as advertising identifiers and device tokens.
1.3. Usage Data:
We collect data about how you interact with our mobile app and website, including:
- App Usage: Information about how you use the app, including features accessed and time spent.
- Browsing Behavior: Pages viewed, clicks, and navigation paths on our mobile site.
- Crash Reports: Information about any app crashes or errors that occur.
1.4. Location Data:
With your consent, we may collect location data from your device, which includes:
- Geolocation Data: GPS data and other location-related information derived from your device.
- Local Data: Information about nearby points of interest or other location-based content.
2. How We Use Your Information
2.1. To Provide and Improve Services:
- Service Delivery: To operate, maintain, and enhance the functionality of our mobile app and website.
- Personalization: To personalize your experience and tailor content and advertisements to your preferences.
2.2. To Communicate with You:
- Notifications: To send push notifications and in-app messages relevant to your use of the app.
- Support: To respond to your inquiries, provide customer support, and address any issues.
2.3. For Analytics and Research:
- Usage Analysis: To analyze app and website usage patterns and improve our services based on this data.
- Performance Monitoring: To monitor app performance and identify areas for improvement.
2.4. For Advertising and Marketing:
- Targeted Ads: To serve personalized advertisements based on your interests and behavior.
- Promotional Content: To send promotional offers and updates about our services, with your consent.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect information about your usage:
- Cookies: Small files stored on your device that help us remember your preferences and settings.
- Tracking Pixels: Tiny graphics that track your interactions with our content and ads.
- Local Storage: Data stored locally on your device to improve app performance and functionality.
You can manage your cookie preferences through your device settings or app settings. Disabling cookies may affect your experience with our services.
4. Data Sharing and Disclosure
4.1. With Third-Party Service Providers:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not rent or share your personal information without permission or as described in this policy.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When data is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
6.1. Access and Update:
You can access and update your personal information through the app settings or by contacting us directly.
6.2. Opt-Out:
You can opt out of receiving promotional notifications and marketing communications by adjusting your app settings or following the unsubscribe instructions provided in those communications.
6.3. Location Data:
You can control the collection of location data through your device’s location settings. Disabling location services may affect the functionality of location-based features.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Mobile Privacy Policy periodically. Any changes will be posted within the app or on our mobile site with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
9. International Data Transfers
If you access our mobile services from outside [Country], your information may be transferred to and stored in [Country] or other jurisdictions. We will take appropriate measures to ensure that your data is handled in accordance with this policy and applicable data protection laws.
10. Contact Us
If you have any questions or concerns about this Mobile Privacy Policy or our data practices, please contact us at:
- Email: support@thepolicyride.com
- Address: 131 Dartmouth Street Boston, Massachusetts 02116 United States
- Phone: +1 617 572 2000
Thank you for using The Policy Ride. We are committed to protecting your privacy and providing a secure and enjoyable experience on our mobile services.